Refund & Return Policy


If for some reason you need to return your Coulee Fire Pit you have 30-days to make a request. The request must be made within 30 days after receiving your Coulee Outdoor product.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. Please provide proof of purchase and a picture of your unused item.

To start a return, please email Once your return has been reviewed, if accepted, we will provide instructions and further steps to complete the return.

You can always contact us for any return questions at

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.